Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to getting your
skincare products to you as quickly and efficiently as possible.
Order Processing Time

All orders are processed within 24 hours of receiving payment (excluding
weekends and holidays). Once your order has been processed, you will
receive a confirmation email with tracking information.

Shipping Delays

While we strive to ensure timely delivery, please note that shipping times
may occasionally be affected by delays within the Royal Mail network.
Unfortunately, we cannot guarantee exact delivery dates.
If you experience a delay in receiving your order, please feel free to reach
out to us. We are happy to contact Royal Mail on your behalf to help
resolve any issues.

Refunds for Delayed Shipments

Please be aware that no refunds will be issued for delays caused by
Royal Mail once the order has been dispatched. We appreciate your
understanding and patience in such situations. If you have any questions or concerns, don’t hesitate to contact us.